New hire onboarding feedback survey for Slack

New hires see your onboarding with fresh eyes for about a month. After that, the missing docs and the access that took four days to arrive start to feel normal. Ask before then.

Two short check-ins work better than one long survey: one at the end of week one about the basics, and one around day 30 about whether they can do the job.

When to use it
At the end of a new hire's first week and again around day 30, while they still remember what was confusing and before they've stopped noticing it.
How often
After week 1 and day 30
Category
Feedback and engagement

Example polls

Paste any of these into the message box in Slack.

/poll "Your first week" "Five quick questions to help us fix onboarding for the next person." close after 3 days --- "I had the access and tools I needed from day one" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I know who to ask when I am stuck" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What was the most confusing part of this week?" short text --- "What should we add or cut for the next new hire?" short text optional

Survey (4 questions). The end-of-week-one check-in, named, for a single new hire.

/poll "Your first week" "Five quick questions to help us fix onboarding for the next person." close after 3 days --- "I had the access and tools I needed from day one" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I know who to ask when I am stuck" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What was the most confusing part of this week?" short text --- "What should we add or cut for the next new hire?" short text optional

Premium: surveys (several questions), closing automatically

Close automatically: after 3 days

/poll "30-day onboarding survey" "Anonymous. Two minutes." anonymous close after 3 days --- "I know what is expected of me in my first 90 days" scale --- "I can do most of my job without asking for help" scale --- "How useful was your onboarding buddy?" "Not useful" "Slightly" "Somewhat" "Very" "Essential" scale --- "What do you wish you had known on day one?" short text optional

Survey (4 questions). The day-30 survey for a cohort, anonymous.

/poll "30-day onboarding survey" "Anonymous. Two minutes." anonymous close after 3 days --- "I know what is expected of me in my first 90 days" scale --- "I can do most of my job without asking for help" scale --- "How useful was your onboarding buddy?" "Not useful" "Slightly" "Somewhat" "Very" "Essential" scale --- "What do you wish you had known on day one?" short text optional

Premium: surveys (several questions), closing automatically

AnonymousClose automatically: after 3 days

/poll "Which part of onboarding helped most?" "Setup docs" "Buddy" "Intro meetings" "Shadowing" "First small project" allow-options

Choice poll. A quick vote on Free. New hires can add an option you missed.

/poll "Which part of onboarding helped most?" "Setup docs" "Buddy" "Intro meetings" "Shadowing" "First small project" allow-options

Free

Allow options

How to word it

Ask about specific things you can fix, not general happiness:

  • Did you have the access and tools you needed from day one?
  • Do you know what's expected of you in your first 90 days?
  • Do you know who to ask when you're stuck?
  • What was the most confusing part so far?

Use a 1 to 5 scale for the ratings and keep the open question last and optional.

Anonymous or not

If you run it for one new hire at a time, anonymity is thin: you know who answered. Be honest about that and keep it named, and send it to them by direct message from the Simple Poll modal (Premium) or post it in a small channel.

If you onboard people in cohorts, post one anonymous survey to the cohort's channel. People are blunter about a messy first week when their name isn't on it.

When to send it

Friday of week one, then around day 30. Use schedule (Premium) when you set up the start date, so it posts on the right day without you remembering: for example schedule friday 3pm on their first Monday.

What to do with the results

Fix the thing before the next person starts. If access is the low score, the fix is a checklist for IT before day one, not a better welcome message. Keep the answers from each cohort so you can see if the fix worked.

Questions

Can I send it to a new hire privately?

Yes, on Premium: in the Simple Poll modal (type /poll with no text), choose to send it to people via direct message. The /poll text can't send a poll to someone else's DM, so from the text, use a small group DM or channel.

Can I schedule it in advance?

Yes, on Premium. End the poll with schedule and a time, like schedule friday 3pm. It posts once at that time.

Do I need Premium?

Multi-question surveys, close after and schedule are Premium. A single question works on Free. Try Premium free for 14 days with /simplepoll trial.

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