Weekly pulse survey for Slack

A pulse survey is a short survey you send on a fixed rhythm, usually weekly or every two weeks. Three to five questions, anonymous, answered in under a minute. Because the questions stay the same, you can see what moves from week to week.

Running it in Slack, where people already are, means nobody has to open a survey link from an email. Set it up once as a recurring poll and it posts itself.

When to use it
When an annual engagement survey is too slow to catch problems and you want a light, regular read on how the team is doing.
How often
Weekly
Category
Feedback and engagement

Example polls

Paste any of these into the message box in Slack.

/poll "Weekly pulse" "Anonymous. Under a minute." anonymous close after 2 days remind 1 day before closing --- "How was your week overall?" scale --- "How manageable was your workload?" scale --- "How clear are your priorities right now?" scale --- "Anything we should know?" short text optional

Survey (4 questions). The standard weekly pulse. Fixed ratings plus one optional comment, anonymous.

/poll "Weekly pulse" "Anonymous. Under a minute." anonymous close after 2 days remind 1 day before closing --- "How was your week overall?" scale --- "How manageable was your workload?" scale --- "How clear are your priorities right now?" scale --- "Anything we should know?" short text optional

Premium: surveys (several questions), closing automatically, reminders

AnonymousClose automatically: after 2 daysReminder: 24 hours before closing

/poll "Pulse check: how was your week?" "Rough" "Meh" "Fine" "Good" "Great" scale anonymous

Scale from 1 to 5. The one-question pulse, on Free. Same question every week, compare the means.

/poll "Pulse check: how was your week?" "Rough" "Meh" "Fine" "Good" "Great" scale anonymous

Free

Anonymous

/poll "Fortnightly pulse" "Anonymous." anonymous close after 3 days --- "I have what I need to do my job well" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I know what my priorities are this week" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What is one thing we should change?" short text optional

Survey (3 questions). Agreement statements instead of questions, for teams used to engagement surveys.

/poll "Fortnightly pulse" "Anonymous." anonymous close after 3 days --- "I have what I need to do my job well" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I know what my priorities are this week" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What is one thing we should change?" short text optional

Premium: surveys (several questions), closing automatically

AnonymousClose automatically: after 3 days

Which questions to ask

Pick three to five and keep them fixed for at least a quarter. Good pulse questions are about the work and the week, so people can answer them without thinking hard:

  • How was your week overall? (1 to 5)
  • How manageable was your workload? (1 to 5)
  • How clear are your priorities right now? (1 to 5)
  • Do you have what you need to do your job well? (1 to 5)
  • Anything we should know? (free text, optional)

Use the same 1 to 5 scale for every rating so the averages compare. Put the free-text question last and make it optional.

When to send it

Same day and time every week. Thursday or Friday works for most teams: the week is fresh, and you can act on it the following Monday.

Create it once from the Simple Poll modal and schedule it to repeat (Premium). Add close after 2 days and remind 1 day before closing so the stragglers see it once more and each week's results are final.

What to do with the results

Each rating question shows a mean and median. Track them week over week. One bad week is noise. A score that falls three weeks in a row is a signal, and the free-text answers from those weeks usually say why.

Post a two-line summary in the channel every couple of weeks: what you saw, what you are doing about it. That is what keeps response rates up.

The mistake people make

Changing the questions every week. You lose the trend, which is the only reason to run a pulse instead of a one-off survey. If you need a new question, run it as a separate poll.

Questions

How do I make the pulse survey repeat every week?

On Premium, create it from the Simple Poll modal (type /poll with no text), then use the Schedule button to repeat it. The /poll text itself can't repeat a poll. See how to create a recurring poll.

Weekly or every two weeks?

Weekly if the survey is one or two questions. Every two weeks if it is four or five. People stop answering long surveys that come too often.

Can I export the results to track the trend?

Yes, on Premium. The poll's creator can export the survey as a CSV with one row per respondent (labelled "Anonymous" on an anonymous survey).

Do I need Premium?

A single anonymous rating works on Free. Multi-question surveys, close after, reminders and recurring polls are Premium, with a 14-day free trial via /simplepoll trial.

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