What is a pulse survey?

Pulse survey: A pulse survey is a short survey, usually one to five questions, sent to the same group on a regular schedule so you can see how things change over time. Common topics are workload, morale and engagement.

Also known as pulse check, engagement pulse.

An annual engagement survey tells you how things were months ago. A pulse survey asks less, more often, so you notice a problem while you can still do something about it.

Example polls

Paste any of these into the message box in Slack.

/poll "Weekly pulse" "Three questions, anonymous, under a minute." anonymous close after 2 days --- "How was your week?" scale --- "How manageable is your workload?" "Too light" "About right" "Stretched" "Unsustainable" limit 1 --- "Anything blocking you?" short text optional

Survey (3 questions). A three-question weekly pulse. Make it recurring from the modal.

/poll "Weekly pulse" "Three questions, anonymous, under a minute." anonymous close after 2 days --- "How was your week?" scale --- "How manageable is your workload?" "Too light" "About right" "Stretched" "Unsustainable" limit 1 --- "Anything blocking you?" short text optional

Premium: surveys (several questions), closing automatically

AnonymousClose automatically: after 2 days

/poll "How is your energy this week?" "Running low" "Okay" "Good" "Great" anonymous limit 1 close after 1 day

Choice poll. A one-question pulse for teams that already get too many surveys.

/poll "How is your energy this week?" "Running low" "Okay" "Good" "Great" anonymous limit 1 close after 1 day

Premium: vote limits, closing automatically

AnonymousLimit votes: 1 per personClose automatically: after 1 day

What makes a pulse survey work

  • The same questions every round. The value is the trend. Change the wording and the line breaks.
  • Short. If it takes more than a minute, it's not a pulse. Three questions is plenty.
  • Anonymous, when the questions are about how people feel.
  • A fixed cadence. Weekly or every two weeks for a team, monthly for a larger group. Pick what you can act on between rounds.
  • Visible follow-through. Share the trend and one thing you're changing. A pulse that never leads anywhere turns into survey fatigue.

Running a pulse survey in Slack

Build it as one anonymous survey (Premium): a scale question for the headline number, a choice question if you need categories, and an optional short text question for anything else. Add close after 2 days so every round covers the same window.

To repeat it, create the poll from the Simple Poll modal (type /poll with no text) and use the Schedule button to make it recurring (Premium). Recurrence can't be set in the /poll text itself. The results view shows a scale question's average and median, the numbers to track round to round. To keep a history outside Slack, export each round's results (Premium).

The mistake people make

Adding a question every round. The survey grows, responses drop, and you lose the comparison. Keep a fixed core and rotate at most one extra question.

Questions

How is a pulse survey different from an engagement survey?

Size and frequency. An engagement survey is long and runs once or twice a year. A pulse is a few questions on a regular cadence.

Can a pulse survey repeat automatically in Slack?

Yes, with a recurring poll (Premium), set up from the Simple Poll modal. See how to create a recurring poll.

Should a pulse survey be anonymous?

If it asks how people feel or how their manager is doing, yes.

From the help centre

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