What is the Gallup Q12?

Gallup Q12: The Gallup Q12 is Gallup's employee engagement survey: twelve statements that employees rate on a five-point agreement scale, from 1 (strongly disagree) to 5 (strongly agree). The items are Gallup's proprietary material.

Also known as Q12, Gallup Q12 survey, Gallup 12 questions.

Gallup finalised the wording and order of the twelve items in 1998 and has run them with millions of employees since. The catch: you can't run the real one yourself without Gallup's permission.

Example polls

Paste any of these into the message box in Slack.

/poll "Team engagement check" "Anonymous, about two minutes." anonymous close after 3 days --- "My priorities for the next two weeks are clear" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "In the last month, someone thanked me for a specific piece of work" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I have learned something useful at work this quarter" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What one change would help you do your best work?" short text optional

Survey (4 questions). Your own engagement questions on Q12-style themes, with agreement labels on a 1 to 5 scale.

/poll "Team engagement check" "Anonymous, about two minutes." anonymous close after 3 days --- "My priorities for the next two weeks are clear" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "In the last month, someone thanked me for a specific piece of work" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "I have learned something useful at work this quarter" "Strongly disagree" "Disagree" "Neutral" "Agree" "Strongly agree" scale --- "What one change would help you do your best work?" short text optional

Premium: surveys (several questions), closing automatically

AnonymousClose automatically: after 3 days

/poll "How clear are your goals for this month?" "Very unclear" "Unclear" "Somewhat clear" "Clear" "Very clear" scale anonymous

Scale from 1 to 5. One theme as a single anonymous scale poll, for teams that want one question at a time.

/poll "How clear are your goals for this month?" "Very unclear" "Unclear" "Somewhat clear" "Clear" "Very clear" scale anonymous

Free

Anonymous

What the twelve items cover

Gallup groups the items into four levels of needs, each building on the one before:

  • Basic needs: knowing what's expected of you, and having what you need to do the work.
  • Individual contribution: using your strengths, recognition, a manager who cares, and someone encouraging your development.
  • Teamwork: your opinions counting, a sense of purpose, colleagues committed to quality, and close friendships at work.
  • Growth: talking about your progress, and chances to learn.

Gallup's own page lists the items and how it scores them.

The scale

Each statement is rated from 5 (strongly agree) to 1 (strongly disagree), with a sixth "don't know or does not apply" answer that isn't scored. Gallup often reports the share of people who strongly agree, and uses its own formula to classify employees as engaged, not engaged or actively disengaged.

Can you run the Q12 in Slack?

Not the real thing. Gallup states that the Q12 items are proprietary, and that you may not run a survey with them or reproduce them without Gallup's written consent. If your company licenses the Q12, run it through Gallup.

What you can do is write your own engagement questions on the same themes and run them in Slack. Don't call it the Q12, and don't compare your numbers with Gallup's benchmarks: different wording gives different answers.

In Simple Poll, use an anonymous survey (Premium) with scale questions. A scale question rates 1 to 5, and you can give it exactly five labels, so agreement labels map onto it directly. The results view shows the average and median. Keep it short: a survey can hold up to 20 questions, but four or five themes per round get better answers than all twelve at once. To repeat it monthly or quarterly, set the poll up as recurring from the Simple Poll modal (Premium).

Questions

Can I copy the 12 Gallup questions into a poll?

No. Gallup says the items are protected and can't be administered or reproduced without its written consent. Write your own questions instead.

What scale does the Q12 use?

A five-point agreement scale, 5 = strongly agree to 1 = strongly disagree, plus an unscored "don't know" option. Simple Poll's scale poll is also 1 to 5.

How often should I run an engagement survey?

Often enough to see a trend, rarely enough that you can act between rounds. A short pulse survey monthly or quarterly is a common pattern.

From the help centre

Run your next poll in Slack

Simple Poll is the #1 polls and surveys app for Slack. 945,000+ teams use it. Free to start: type /poll and your first poll is live.

Add to Slack